Privacy Policy for Sweetheart Bridal and Prom

Effective Date: May 27, 2026

At Sweetheart Bridal and Prom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website, appointment forms, text messaging services, and in-store interactions.

Information We Collect

We may collect the following information when you interact with our website or boutique:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Wedding, prom, or event information

  • Communication preferences

  • Any additional information voluntarily submitted through forms or messages

How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send appointment confirmations and reminders

  • Respond to inquiries

  • Provide order updates and customer support

  • Improve our website and customer experience

  • Communicate important boutique information and promotions (only if you opt in)

We do not sell, rent, or share your personal information with third parties for marketing purposes. (Sweetheart Bridal and Prom)

SMS Messaging Terms

By providing your phone number and opting in through our website, appointment booking forms, or in-store forms, you consent to receive text messages from Sweetheart Bridal and Prom.

These messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Follow-up communication

  • Order updates

  • Important boutique announcements

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any message. After opting out, you may receive one final confirmation text. Reply HELP for assistance. (Sweetheart Bridal and Prom)

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve site performance, understand visitor behavior, and enhance your browsing experience. You may disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party services for website hosting, appointment scheduling, payment processing, analytics, and communication tools. These providers only receive the information necessary to perform their services securely.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Information

Sweetheart Bridal and Prom

23 S Mission St, Ste D, Wenatchee, WA 98801 Phone: +15098887213

Phone: (509) 888-7213
Email: sweetheartbridal@outlook.com